FAQs

Our Frequently Asked Questions

True Value was created to fill a gap in the homebuying journey: too many buyers were making one of life’s biggest investments without truly independent support. The idea began when our founder bought a run-down property in the Cotswolds and faced the uncertainty of hidden costs, unknown risks, and endless decisions. That experience sparked a mission — to give every buyer the clarity and confidence to move forward knowing they’re making the right choice.

General

Do I need to use you from the start?

How much does it cost?

Do you replace a conveyancer or surveyor?

Can you help me negotiate?

Where do you operate?

Can you still help if I’ve already had an offer accepted?

Do you offer in-person meetings or virtual consultations?

How do I know which service package is right for me?

What happens after I contact you?

When should I get in touch – before I start looking or after I’ve found a property?

Property Check

Should I get professional advice before making an offer on a house?

How do I know if a house can be extended or reconfigured as advertised?

Is it worth getting advice before offering on a property if I’m not planning a major renovation?

How can I tell if a house is overpriced for what it offers?

Do you compare properties using price per square metre or similar metrics?

Are you a buying agent?

Can this help with negotiation or making an offer?

Offer Strategy & Letter Writing

Can you help me decide what offer to make on a property?

Is a price reduction always achievable when making an offer?

If I could negotiate a reduction myself, why would I pay a fee on the saving?

Do you negotiate directly with the estate agent or seller?

How is your offer support different from advice given by an estate agent?

Do you offer support on every property?

Survey Costing & Negotiation

Should I use this service before or after receiving my survey?

Does this replace advice from my surveyor or solicitor?

Will you negotiate directly with the estate agent or seller?

Can I just negotiate myself after receiving the survey?

Why are you often able to help achieve a better outcome?

What happens if no price reduction is achieved?

What is the difference between this service and the Improvement Plan?

Can this service be combined with other True Value services?

Why doesn’t my buying agent do this?

Improvement Plan

Is this service suitable for smaller or phased projects?

What happens after the Improvement Plan?

Will you negotiate directly with the seller or agent?

Can this service be combined with other True Value services?

What happens if I decide not to proceed with the purchase?

Is this a commitment to carry out the renovation?

Does this replace advice from my surveyor or solicitor?

Do I still need a survey to use this service?

Does the Improvement Plan include renegotiation?

How is the Improvement Plan different from Survey Costing & Post-Offer Negotiation?

True Architecture

What makes True Architecture different from other practices?

Do you work in a specific architectural style?

How do you make sure I don’t overspend?

Will I need to manage multiple consultants?

How involved are you during construction?

enquiries@true-value.co.uk

tel:+44 1225 941051

True Architecture

Pricing Calculator

© 2026 True Value is the trading name of True Value Property Advice Limited

Terms of Service

enquiries@true-value.co.uk

tel:+44 1225 941051

True Architecture

Pricing Calculator

© 2026 True Value is the trading name of True Value Property Advice Limited

Terms of Service

enquiries@true-value.co.uk

tel:+44 1225 941051

True Architecture

Pricing Calculator

© 2026 True Value is the trading name of True Value Property Advice Limited

Terms of Service